| London, UK | Fri 07 |
Sat 08 |
Sun 09 |
Mon 10 |
Tue 11 |
Now |
|---|---|---|---|---|---|---|
| API |
|
|
|
|
|
|
| Control Panel |
|
|
|
|
|
|
| Network |
|
|
|
|
|
|
| Cloud VPS |
|
|
|
|
|
|
| Cloud Storage (Memstore) |
|
|
|
|
|
|
| Cloud Storage (Memstore) CDN |
|
|
|
|
|
|
| Load Balancers |
|
|
|
|
|
|
| Firewalls |
|
|
|
|
|
|
| Managed Backups |
|
|
|
|
|
|
| Dedicated Servers |
|
|
|
|
|
|
| Cross Site Cluster |
|
|
|
|
|
|
| Drac |
|
|
|
|
|
|
| IaaS Object Storage |
|
|
|
|
|
|
| Website Firewall Platform |
|
|
|
|
|
|
| Maidenhead, Berkshire, UK | Fri 07 |
Sat 08 |
Sun 09 |
Mon 10 |
Tue 11 |
Now |
|---|---|---|---|---|---|---|
| API |
|
|
|
|
|
|
| Control Panel |
|
|
|
|
|
|
| Network |
|
|
|
|
|
|
| Cloud VPS |
|
|
|
|
|
|
| Cloud Storage (Memstore) |
|
|
|
|
|
|
| Cloud Storage (Memstore) CDN |
|
|
|
|
|
|
| Load Balancers |
|
|
|
|
|
|
| Firewalls |
|
|
|
|
|
|
| Managed Backups |
|
|
|
|
|
|
| Dedicated Servers |
|
|
|
|
|
|
| Cross Site Cluster |
|
|
|
|
|
|
| Drac |
|
|
|
|
|
|
| IaaS Object Storage |
|
|
|
|
|
|
| Website Firewall Platform |
|
|
|
|
|
|
Control Panel 
| Service status history for the last 90 days | |
|---|---|
| London, UK | |
| Maidenhead, Berkshire, UK | |
Ticketing system issues degraded service
Affected services:
- Control Panel London, Maidenhead: No tickets can be read by the support staff
Our ticketing system is currently having issues and we are unable to access. We are working with the provider to get it back as soon as possible.
If you have an urgent issue can you please open a account on secure.iomart.io and open a support ticket there and we will be able to assist. Or ring +44 (0)1753 471 040 and one of the team will be able to assist.
Update: 23 Sep 2025, 11:16 a.m.
We are waiting on the provider to restore our access, we currently do not have an ETA but it should hopefully be back later today.
Update: 23 Sep 2025, 4:29 p.m.
We are still awaiting the provider to update us on a resolution time for this incident.
If you have an urgent issue can you please open a account on secure.iomart.io and open a support ticket there and we will be able to assist.
Update: 24 Sep 2025, 10:53 a.m.
We are still awaiting the provider to update us on a resolution time for this incident.
If you have an urgent issue can you please open a account on secure.iomart.io and open a support ticket there and we will be able to assist.
Update: 1 Oct 2025, 12:03 p.m.
We are still awaiting the provider to update us on a resolution time for this incident.
If you have an urgent issue can you please open a account on secure.iomart.io and open a support ticket there and we will be able to assist.
Or ring +44 (0)1753 471 040 and one of the team will be able to assist.
Update: 2 Oct 2025, 11:05 a.m.
We are still awaiting the provider to update us on a resolution time for this incident.
If you have an urgent issue can you please open a account on secure.iomart.io and open a support ticket there and we will be able to assist.
Or ring +44 (0)1753 471 040 and one of the team will be able to assist.
Update: 9 Oct 2025, 1 p.m.
We are still awaiting the provider to update us on a resolution time for this incident.
Tickets opened through the portal will now go through to an email we can access. please continue to use it for minor issues and all major issues please ring the number or create a support ticket via iomart.io