Tue 20 Aug 2019 10 p.m. BST - Wed 21 Aug 2019 3 a.m. BST

scheduled critical security maintenance

Impact:

During these times, the Cloud VPSs at Reading site will be offline for up to 30 minutes due
to a reboot of the host server and Cloud VPS.


Am I affected?

If you received an email from us on the 1st of August in regard to this scheduled
maintenance with a list of VPS(s), you are affected.

If you have any questions or concerns in regard to this maintenance,
please do not hesitate to contact us via the link below;

https://www.memset.com/contact/


Reason for maintenance:

In order to ensure the security of our Cloud VPS platform, we will be
upgrading the kernel and Xen hypervisor package which run your host
server.

This maintenance allows us to patch Microarchitectural Data Sampling
(MDS) vulnerabilities present in Intel's CPUs. More information on how to
mitigate Microarchitectural Data Sampling (MDS) vulnerabilities on your Cloud VPS(s)
is available in the link below:

https://www.memset.com/docs/server-security/microarchitectural-data-sampling-mds/


Further information:

Scheduled maintenance is arranged from time to time to facilitate the
continuous improvement of the security, performance and functionality of
Memset's platforms.

Affected services:
  • Cloud VPS Reading

Wed 21 Aug 2019 10 p.m. BST - Thu 22 Aug 2019 3 a.m. BST

scheduled critical security maintenance

Impact:

During these times, the Cloud VPSs at Dunsfold site will be offline for up to 30 minutes due
to a reboot of the host server and Cloud VPS.


Am I affected?

If you received an email from us on the 1st of August in regard to this scheduled
maintenance with a list of VPS(s), you are affected.

If you have any questions or concerns in regard to this maintenance,
please do not hesitate to contact us via the link below;

https://www.memset.com/contact/


Reason for maintenance:

In order to ensure the security of our Cloud VPS platform, we will be
upgrading the kernel and Xen hypervisor package which run your host
server.

This maintenance allows us to patch Microarchitectural Data Sampling
(MDS) vulnerabilities present in Intel's CPUs. More information on how to
mitigate Microarchitectural Data Sampling (MDS) vulnerabilities on your Cloud VPS(s)
is available in the link below:

https://www.memset.com/docs/server-security/microarchitectural-data-sampling-mds/


Further information:

Scheduled maintenance is arranged from time to time to facilitate the
continuous improvement of the security, performance and functionality of
Memset's platforms.

Affected services:
  • Cloud VPS Dunsfold

Wed 21 Aug 2019 10 p.m. BST - Thu 22 Aug 2019 3 a.m. BST

IaaS Object Storage Maintenance

During the scheduled security upgrades to VPS hosts taking place on the 21st of August (https://status.memset.com/scheduled-maintenance/) several components of the IaaS Object Storage (Swift/RadosGW) will be rebooted. These components are configured with high-availability however there may be a brief degradation to http requests during this maintenance window.

Affected services:
  • IaaS Object Storage Dunsfold

Thu 22 Aug 2019 9:30 p.m. BST - Fri 23 Aug 2019 2 a.m. BST (estimated)

Network Infrastructure Maintenance

During this maintenance period we will be replacing some of the network infrastructure switches at our Dunsfold datacentre. Network traffic will be carried on alternate/redundant links during this time. We do not expect any impact to customer traffic, however there will be periods where the network will be operating with a reduction in redundancy so we are classifying this as 'at risk' maintenance.

Affected services:
  • Network Dunsfold