Cloud VPS

Service status history for the last 90 days
Dunsfold, Surrey, UK
Reading, Berkshire, UK

IaaS Storage, IaaS Object Storage and VPS Block Storage Maintenance  scheduled maintenance

Tue 15 Oct 2019 12:21 p.m. BST - Wed 16 Oct 2019 10:16 a.m. BST (Resolved)
Affected services:
  • Cloud VPS Reading
  • Cloud IaaS (OpenStack) Reading
  • IaaS Object Storage Reading

As part of the storage upgrade maintenance we will be replacing disks in our IaaS Storage Cluster. We would not expect any disruption but the service should be considered "at risk" and performance may be degraded.

Single Cloud VPS Host Issue  degraded service

Tue 15 Oct 2019 10:54 a.m. BST - Tue 15 Oct 2019 3:04 p.m. BST (Resolved)
Affected services:
  • Cloud VPS Reading

We are currently experiencing a problem with one of the Cloud VPS hosts in our Reading datacentre. We are working on getting this fixed as quickly as we can. We apologise for the inconvenience.

Update: 15 Oct 2019, 11:18 a.m.

An issue was identified with the networking on the Server and corrective action has been undertaken. All servers should now be accessible again. If you have any further issues please contact Memset Support.

Update: 15 Oct 2019, 12:15 p.m.

We are aware of a further issue, where network connectivity was lost for this Host Server for approximately 3 minutes before being restored. Our team is actively monitoring the situation and considers this as an "At Risk" period.

Update: 15 Oct 2019, 2:26 p.m.

The affected host is currently in a stable state however we will need to deploy a configuration change in order to ensure there is no recurrence of this unusual networking event. This change is currently undergoing testing before deployment later this afternoon. This host will remain in an "At Risk" status until this patch is applied.

Update: 15 Oct 2019, 6:58 p.m.

We are continuing to test the configuration change required. We are confident there will be no further disruption to service so will resolve this status

IaaS Storage, IaaS Object Storage and VPS Block Storage Maintenance  scheduled maintenance

Mon 14 Oct 2019 2:30 p.m. BST - Wed 16 Oct 2019 10:16 a.m. BST (Resolved)
Affected services:
  • Cloud VPS Dunsfold
  • Cloud IaaS (OpenStack) Dunsfold
  • IaaS Object Storage Dunsfold

As part of the storage upgrade maintenance we will be replacing disks in our IaaS Storage Cluster. We would not expect any disruption but the service should be considered "at risk" and performance may be degraded.