Cloud VPS

Service status history for the last 90 days
Dunsfold, Surrey, UK
Reading, Berkshire, UK

Scheduled Network Maintenance  scheduled maintenance

Wed 14 Nov 2018 9 p.m. GMT - Wed 14 Nov 2018 9:53 p.m. GMT (Resolved)
Affected services:
  • Network Dunsfold, Reading: Due to unexpected switch behaviour there was an outage in one of our racks during this maintenance of approx 10 minutes. We apologise for any inconvenience caused.
  • Cloud VPS Dunsfold, Reading: Due to unexpected switch behaviour there was an outage in one of our racks during this maintenance of approx 10 minutes. We apologise for any inconvenience caused.
  • Dedicated Servers Dunsfold, Reading: Due to unexpected switch behaviour there was an outage in one of our racks during this maintenance of approx 10 minutes. We apologise for any inconvenience caused.

We will be carrying out routine maintenance on part of our fault-tolerant network switch infrastructure. Customers that have dedicated servers with dual 10Gbit networking will see one of the network links flap during this time. Network traffic will continue to be carried as normal on the 2nd link.

Whilst we don't anticipate any downtime for customers we are classifying this as an at-risk period.

Update: 14 Nov 2018, 9:53 p.m.

Maintenance has been halted this evening due to unexpected network switch behaviour. We will be escalating the problem to our hardware vendor to investigate further. Please accept our apologies for any inconvenience caused.

Scheduled critical security maintenance (Cloud VPS platform)  scheduled maintenance

Tue 13 Nov 2018 10 p.m. GMT - Wed 14 Nov 2018 3 a.m. GMT (Resolved)
Affected services:
  • Cloud VPS Dunsfold, Reading

Impact:

Cloud VPSs will be offline for up to 30 minutes due to a reboot of the
host server and Cloud VPS.

Reason for maintenance:

In order to ensure the security of our Cloud VPS platform, we will be
upgrading the kernel and Xen hypervisor package which run your host
server.

This maintenance allows us to patch the security vulnerabilities present
in Intel's CPUs, known as Foreshadow. More information on how this may
affect your Cloud VPS(s) is available here:

https://www.memset.com/blog/l1tf-aka-foreshadow-where-we-are-now/

Further information:

Scheduled maintenance is arranged from time to time to facilitate the
continuous improvement of the security, performance and functionality of
Memset's platforms.